Privacy policy

At Majestronicz, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from majestronicz.in (the "Site").

1. Information We Collect

When you use our website to browse or purchase electronic components, microcontrollers, or robotics modules, we collect certain information to fulfill your orders and improve our services:

  • Personal Information: Name, billing address, shipping address, email address, and phone number.
  • Payment Information: We use secure payment gateways (such as Razorpay) to process your payments. We do not directly collect or store your sensitive credit card or UPI PIN data on our servers.
  • Device Information: We automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device.

2. Cookies, Analytics & Advertising

To understand how our customers navigate our store and to improve our marketing efforts, we use tracking technologies:

  • Google Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy.
  • Facebook/Meta Pixel: We utilize Facebook Pixel to measure the effectiveness of our advertising campaigns and to deliver targeted advertisements for our components and modules. This tool tracks actions you take on our website after interacting with our Facebook or Instagram ads.

3. WhatsApp Business API & Communications

By providing your phone number during checkout or account creation, you consent to receive order updates, shipping notifications, and occasional promotional messages via WhatsApp. We utilize the official WhatsApp Business API for these communications. You can opt out of marketing messages at any time by replying with "STOP" or notifying our support team.

4. How We Use Your Information

We use the order information that we collect generally to fulfill any orders placed through the Site. Additionally, we use this information to:

  • Communicate with you regarding order confirmations, shipping updates, and customer support.
  • Screen our orders for potential risk or fraud.
  • Generate GST invoices and maintain accurate accounting records for retail and wholesale orders.

5. Sharing Your Personal Information

We respect your privacy and do not sell your personal information to third parties. We only share your information with trusted third parties to help us operate our business:

  • E-commerce Platform: Our store is hosted on Shopify, which provides us with the online e-commerce platform to sell our products to you.
  • Logistics Partners: We share your name, shipping address, and phone number with our courier partners to ensure your parcel reaches you safely.
  • Legal Compliance: We may share your information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

6. Data Retention & Your Rights

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. If you are an Indian resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us: